Software Bugs

J. Paul Robinson (paul@flowcyt)
Tue, 08 Mar 94 13:41:32 EST

Dean Hewish (CSIRO, AUSTRALIA) askes a question about the Elite Software.
The bottom line is that you will probably have to report the problem 7 or 8
times before anyone who actually knows anything - reads it! Then you can only
hope that they recognize that the bug reported is quite inconvenient, before
the programmers change it. Unfortunately, in fixing that one they add 2 more.
My advise is to document and fax a copy to the US office. If you call and
talk to someone - nothing will be done.

Regards
Paul Robinson
Purdue University Cytometry Labs

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CD ROM Vol 2 was produced by staff at the Purdue University Cytometry Laboratories and distributed free of charge as an educational service to the cytometry community. If you have any comments please direct them to Dr. J. Paul Robinson, Professor & Director, PUCL, Purdue University, West Lafayette, IN 47907. Phone:(317) 494-0757; FAX (317) 494-0517; Web http://www.cyto.purdue.edu EMAIL robinson@flowcyt.cyto.purdue.edu