I have a "little" annoying problem on a FACStar Plus with the SEM. The
lower console is blocked, all the parameters and voltages are at 0. And
that means that I can't sort. The upper Console works, Testsort works as
well, although very noisy...
The SEM status LED tells a GPIO error, but I have checked the cables, and
when I disconnect the SEM, I still have the same problem (using the GPIO
Card that came with the SEM, as well as the original one from the Star
Plus).
I heard that the battery could cause a problem like this, but if I
disconnect the battery, then nothing changes. Does the FACStar Plus require
the battery to work ?
If anyone of you already had a similar problem I would really appreciate
hearing from you asap.
The BDIS Specialists here in France are can't show up before late tomorrow,
and I have a couple of urgent sortings.
Thanks you very much.
Cheers, Matthias
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Matthias Haury Flowcytometry Dept Immunology Institut Pasteur
mhaury@pasteur.fr Tel: 33 (01) 40 61 31 29 Fax: 33 (01) 45 68 86 39
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